Phone
Address
Guangdong Province,
China
Near major ports
Business Hours
Monday - Friday
8:00 AM - 6:00 PM
(GMT+8)
Frequently Asked Questions
Find quick answers to common questions about our products and services
Q1: Do you support OEM and custom manufacturing?
Yes, we provide comprehensive OEM and customization services. Our engineering team can modify product specifications, dimensions, and materials according to your requirements. We support custom branding, packaging, and technical modifications to meet your specific application needs.
Q2: What is your minimum order quantity (MOQ)?
Our MOQ varies by product type. For standard linear guides and ball screws, the MOQ is typically 10 pieces. For pneumatic cylinders, it's usually 20 pieces. Custom products may have different MOQ requirements. We're flexible and can discuss specific quantities based on your project needs.
Q3: How long is the typical delivery time?
Standard products typically ship within 7-15 business days after order confirmation. Custom or modified products usually require 20-30 days depending on complexity. Express shipping options are available for urgent orders. We provide tracking information for all international shipments.
Q4: What quality certifications do your products have?
Our products meet international quality standards including ISO 9001 certification. Linear motion components comply with precision grade standards (C3-C7), and pneumatic products meet relevant industry specifications. We provide complete documentation including inspection reports, material certificates, and technical drawings with each order.
Q5: Do you provide technical support and after-sales service?
Yes, we offer comprehensive technical support including product selection guidance, installation assistance, and troubleshooting. Our mechanical engineers are available to help with application design and optimization. We provide warranty coverage and responsive after-sales service to ensure your complete satisfaction.
Ready to Start Your Project?
Get a detailed quote from our technical sales team. We provide expert product recommendations, competitive pricing, and fast delivery options tailored to your specific requirements.
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Free technical consultation
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12-hour response time
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Custom solutions available
Get Your Custom Quote
Share your requirements with our technical team. We provide detailed quotations with product recommendations, pricing, and delivery timelines.
- Dedicated mechanical engineers with 10+ years experience
- Free technical consultation and product selection guidance
- Respond to all inquiries within 12 hours on business days
- Confidential handling of your technical drawings and specifications
- Competitive pricing with detailed quotations and lead times
Request Technical Consultation
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